• Reference: CF28
  • Division: Major Projects and Commercial
  • Salary: £27,102.00 - £29,644.00 per annum pro rata
  • Contract type: Permanent
  • Posted on: 17 September 2024
  • Interview date:
  • Extra payment(s): First aid
  • Positions: 1
  • Category: Customer services
  • Grade: D - E
  • Working hours: 20 per week
  • Closing date: 30 September 2024
  • Location: Town Hall, Â鶹´«Ã½
  • Location type: Onsite

About the role

This role is an exciting opportunity to join Â鶹´«Ã½ Borough Council’s Create Building reception team on a part time basis, as we continue to welcome new tenants into our busy state-of-the-art office building in Â鶹´«Ã½ town centre.

The office space is currently occupied by Â鶹´«Ã½ Borough Council and three commercial tenants (British Airways, Chubb and Varian) who occupy several upper floors and we are looking forward to welcoming more tenants into the building in the very near future.

You will provide an efficient, friendly and welcoming service that helps to promote and support Â鶹´«Ã½ Borough Council employees and the variety of tenants on our upper floors.

As the first point of contact for The Create Building, you will deal with enquires and complaints, the taking in of deliveries and all general reception duties including; administrative duties, access control, booking Committee Room’s and controlling the building access for contractors and visitors.

You will have proven previous experience in a busy high end reception role with exceptional customer service skills. Good oral, listening and written skills are essential for the role alongside a proven knowledge of Health and Safety at Work. Problem solving, decision making, and a working knowledge of Microsoft packages or equivalent are essential.

You will be First Aid trained or willing and able to undertake and pass the qualification within the first 3 months in the role. You will become an Evacuation Control Officer where you will co-ordinate and assist with the safe evacuation of personnel within the building in case of emergency and liaise with emergency services where required.

Additional information

Working hours will be 20 hours per week Monday to Friday 3pm to 7pm. We are looking for someone who can be flexible to assist with additional cover should the business needs require and to cover holiday and sickness absences.

Uniform will be provided.

Employee benefits

We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone.

Our way of working

Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.

Safer recruitment

Â鶹´«Ã½ Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

How to apply

Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.

For an informal conversation or further information regarding the role, email kirsty.elliott@crawley.gov.uk Assistant Facilities Manager.